Terms and Conditions

Welcome to Epicderma LLC ("we," "our," or "us"). By accessing or using www.epicdermaskincare.com (the “Website”), you agree to be bound by these Terms and Conditions (the "Terms"). If you do not agree with any part of these Terms, please do not use our Website.

1. Website Use & General Conditions

By using our Website, you confirm that:

  • You are at least 18 years old or have parental/guardian consent.
  • You will not use the Website for illegal or unauthorized purposes.
  • You will not interfere with Website security, data, or functionality.
  • You will not copy, distribute, or exploit any part of our Website without permission.

Violation of these Terms may result in suspension or termination of access to our services.

2. Products & Orders

2.1 Product Descriptions

We strive for accuracy in product descriptions, images, and pricing. However, we do not guarantee that all information is error-free. In case of discrepancies, we reserve the right to correct errors and cancel orders if necessary.

2.2 Pricing & Payment

  • Prices are listed in USD and may change without notice.
  • We accept major credit cards, Shop Pay, PayPal and other secure payment methods.
  • Customers are responsible for any applicable taxes or duties.

2.3 Order Acceptance & Cancellation

  • We reserve the right to accept or reject any order. If an order is canceled after payment, we will issue a full refund.
  • If a product is out of stock, we may cancel your order or offer an alternative product.

3. Shipping & Delivery

3.1 Processing & Shipping Time

  • Orders are processed within 1-3 business days.
  • Delivery times vary by location (domestic and international shipping available).

3.2 Shipping Costs & Responsibilities

  • Shipping fees are calculated at checkout.
  • Customers are responsible for customs fees, duties, or import taxes for international orders.

3.3 Lost or Delayed Shipments

We are not responsible for lost, delayed, or stolen shipments once they are handed to the carrier. If you experience shipping issues, please contact the carrier directly.

4. Intellectual Property Rights

All content on this Website, including logos, text, images, and product descriptions, is the property of Epicderma LLC and is protected by copyright, trademark, and other intellectual property laws.

Users may browse and use our Website for personal, non-commercial purposes. However, copying, distributing, modifying, or selling any content without permission is strictly prohibited.

5. Limitation of Liability

Epicderma LLC is not responsible for:

  • Allergic reactions or skin sensitivities from product use. Customers should read ingredient lists before purchasing.
  • Indirect, incidental, or consequential damages from using our Website or products.
  • Technical issues, website downtime, or data loss.

Our liability is limited to the amount paid for the product(s).

6. User Accounts & Reviews

6.1 Account Creation & Security

Users may create accounts on our Website and are responsible for:

  • Keeping login credentials secure.
  • Any activity under their account.

We reserve the right to suspend or terminate accounts that violate our Terms.

6.2 User Reviews & Comments

Users may submit reviews and comments, but they must not:

  • Contain offensive, defamatory, or misleading content.
  • Include spam or promotional content.
  • Infringe on intellectual property rights.

We reserve the right to remove any content that violates these guidelines.

7. Privacy Policy

By using our Website, you agree to our Privacy Policy, which explains how we collect, use, and protect your personal data.

8. Governing Law & Dispute Resolution

These Terms are governed by the laws of the United States and the state of Florida.

8.1 Dispute Resolution

In the event of a dispute:

  • We encourage direct negotiation first.
  • If unresolved, disputes will be handled through binding arbitration rather than litigation.

9. Changes to These Terms

We may update these Terms at any time. Changes will be posted on this page, and continued use of our Website constitutes acceptance of the new Terms.

Check this page regularly for updates.

10. Contact Information

For any questions or concerns, please contact us:

Email: info@epicdermaskincare.com
Website: www.epicdermaskincare.com
Business Name: Epicderma LLC